Privacy Policy | EnneagramGenius

EnneagramGenius (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains what information we collect when you use EnneagramGenius, how we use it, who we share it with, and what rights you have over your data.

Information We Collect

Account information: your name, email address, and optional phone number when you register.
Assessment responses and results: the answers you provide to the adaptive Enneagram instrument, and the derived outputs — your core type, tritype, wing, and instinct stack.
Group and relationship data: the groups you create or join (partner, family, friend, team, or organization contexts), your role within those groups, and the context type selected for each group.
AI-generated content: the relational intelligence reports, pairing insights, and group dynamics analyses generated on your behalf. These are cached to your account so you do not need to regenerate them.
Credit wallet and billing activity: your credit balance, credit consumption events, and subscription tier. Payment details (card numbers) are handled entirely by Stripe and are never stored on EnneagramGenius servers.
Coach-client data: if you are a coach, the session notes, session prep materials, and communication threads you create in relation to your clients. If you are a client of a coach, you may be included in that coach's session data with your consent.
Usage data: page views, feature interactions, error events, and session metadata. This data is used to improve the platform and is not sold.
Cookies and local storage: session tokens to keep you authenticated, and preference settings tied to your account.

How We Use Your Information

To provide the EnneagramGenius service: scoring your assessment, generating your Enneagram profile, enabling group formation, and delivering AI-generated relational intelligence content.
To improve assessment accuracy: anonymized, aggregated response patterns may inform future revisions to the instrument. Individual responses are never publicly attributed.
To deliver communications you have opted into: onboarding emails, result summaries, product updates, and coach-specific feature announcements. You can unsubscribe from any of these at any time.
To operate billing and credits: tracking your subscription status, processing credit purchases through Stripe, and applying credits when you request AI-generated content.
To facilitate coach-client relationships: allowing coaches to prepare for sessions using your profile data, subject to the consent and visibility settings you control.
We do not sell your personal information to third parties. We do not use your assessment results for advertising targeting.

Data Sharing

Stripe: payment processing for subscriptions and credit pack purchases. EnneagramGenius shares only what is necessary to complete a transaction (email, billing amount). Stripe's privacy policy governs their handling of payment data.
Anthropic (Claude AI): when you request AI-generated content, EnneagramGenius sends Anthropic the Enneagram type information and relational context needed to generate that content (for example, your type and your partner's type). We do not send your name, email, or account identifiers to Anthropic.
Ory Kratos: authentication infrastructure that manages your login session, password reset, and OAuth flows. Kratos receives your email address for auth purposes.
Infrastructure providers: cloud hosting, database, and object storage services operate under data processing agreements and are not permitted to use your data for their own purposes.
We may disclose information when required by law, court order, or to protect the rights, property, or safety of EnneagramGenius users.

Data Retention

Account data, assessment results, group memberships, and AI-generated content are retained for as long as your account is active.
When you delete your account, your personal data is removed from our systems within 30 days. This includes your assessment responses, profile, group memberships, credit history, and coach-client records tied to your account.
Anonymized, aggregated statistical data derived from assessment responses — where no individual can be identified — may be retained for platform improvement purposes after account deletion.
Billing records may be retained for up to 7 years as required by financial regulations.

Your Rights

Access: you can view your Enneagram profile, assessment results, and group memberships at any time from your dashboard.
Export: you can download a full copy of your data — including your assessment responses, results, and AI-generated reports — from Settings > Exports.
Correction: you can update your account information from Settings > Profile.
Deletion: you can delete your account from Settings > Profile. This will queue a full data deletion within 30 days.
Opt-out: you can unsubscribe from any email communications using the unsubscribe link in any email, or by adjusting notification preferences in Settings > Notifications.
To raise a privacy concern or request assistance with any of the above, contact us at privacy@enneagramgenius.com.

Data Security

All data is encrypted in transit using TLS and at rest using AES-256 encryption.
Access to production data is restricted to services that require it to function. Human access to user data is limited to authorized personnel for support and security purposes only.
We conduct regular security reviews and address vulnerabilities promptly.
No system is perfectly secure. If you believe your account has been compromised, contact us immediately at privacy@enneagramgenius.com.

Cookies

We use essential cookies to maintain your authentication session and remember your in-session preferences.
We use analytics cookies to understand aggregate usage patterns — which features are used, where errors occur, and how users navigate the platform. These are anonymized.
We do not use advertising cookies or cross-site tracking.

Usage analytics

Anonymized, aggregate data about which pages and features get used, so we know what to improve. Never includes your assessment answers, your type result, or anything from your groups.

This preference is stored in this browser, so set it once per device.

Children's Privacy

EnneagramGenius is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13.
If you believe a child under 13 has created an account, please contact us at privacy@enneagramgenius.com and we will remove the account promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by email and update the "Last Updated" date below.
Continued use of EnneagramGenius after changes constitutes acceptance of the updated policy.

Questions about this Privacy Policy? Contact us at privacy@enneagramgenius.com or visit our contact page.